Why Modern Businesses Are Leaving Xero

For years, Xero was the default choice for small business accounting. It was modern, cloud-based, and a welcome alternative to desktop software that felt stuck in the 2000s. But platforms age, and what felt fresh a decade ago now carries the weight of legacy decisions, acquired complexity, and pricing that has steadily crept upwards.

The pricing problem

Xero's pricing has increased significantly over the past few years. What was once a straightforward and competitive offering has become a tiered system where many of the features small businesses actually need — like multi-currency, project tracking, or more than a handful of invoices — are locked behind higher plans.

For a sole trader or small business sending fewer than 20 invoices a month, the entry-level plan might seem reasonable. But the moment your business grows beyond that, you are pushed into more expensive tiers that can feel disproportionate to what you are getting.

Complexity creep

Xero was built for simplicity. But over the years, features have been bolted on — some through acquisitions, some through partnerships, some through internal development — and the result is a product that no longer feels as intuitive as it once did.

Bank reconciliation, which should be one of the most straightforward tasks in accounting software, now involves multiple clicks, modal windows, and a workflow that many users find unintuitive. Settings are spread across different sections of the interface with no clear hierarchy.

The modern alternative

This is exactly why we built Relentify. Not as a clone of Xero with a different logo, but as a rethink of what business software should look like when you start from scratch in 2026.

Relentify offers unlimited invoicing on every plan — including the free tier. There are no per-user fees. Multi-business management is built in from day one, not bolted on as an afterthought. And the interface is designed around the principle that every action should take as few clicks as possible.

If you have been considering a switch, we would encourage you to try Relentify for free and see the difference for yourself.